Culligan International Company Complaints and Reviews

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    • Driver1

  • Apr 13
  • Products
  • Tyndall, South Dakota
  • Water Softener
  • 26
  • REVIEW RATING 4/5

The owner of the Yankton South Dakota Culligan franchise sold us a softner over 2 weeks go said et would be installed within a week. Its been over 2 weeks still haven't heard any thing. called after a week and asked about it. Was told he would call tomorrow and set up a timeto install the softner. Well guess what still haven't heard any thing. So called the local office and asked. Woman said he... Read more

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  • Mar 26
  • Utility
  • Jacksonville, Florida
  • Water Softener
  • 72
  • REVIEW RATING 4/5

If you are looking for a company that has there customers best interest in mind than you don't want to go to culligan they don't care about you at all . I have had over 5,000 dollars in softner and iron unit but in my home and have had to *** work on several occasions for them to deliver salt water and they will not give a time frame or call you when they don't show up but if you are not home... Read more

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  • Mar 04
  • Household Services
  • Baltimore, Maryland
  • 1
  • 1
  • 153
  • REVIEW RATING 4/5

Not sure how their water is or their service, but I know I would never have ANYTHING to do with this company based on what I saw today. It's raining here in Maryland, that's after 3 days of ice storms...needless to say that anyone driving should be very careful, let alone racing people at lights, tailgating and cutting people off...like the Culligan truck with the plate cl27327 was doing as it... Read more

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  • Mar 01
  • Products
  • Fairfield, Connecticut
  • Neutralizer Rental
  • 23
  • REVIEW RATING 4/5

Billing dispute contract for neutralizer I was to rent for 3 months and then pay the buyout price. Before the 3 months were up, I called company for buyout price as I could not find my contract. They were pleasant and said they would send me the buyout price in next bill. Instead, they continued to charge me rental. Called a few more times over the next few months. Finally in early... Read more

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I had a Culligan system installed in 2012 and we love it. Soft clean water saves us money (my wife thinks about $75 a month). The drinking system makes us feel safe. Thank you Tampa Culligan Man! Add comment

  • Feb 02
  • Plumbing
  • Bonita Springs, Florida
  • Positive Experience
  • 131
  • REVIEW RATING 4/5

i just bought a culligan water system it was one of the best purchases I've made very friendly people and very personable and very affordable, i would suggest purchasing one they came to my house let me try the system for free installed it for free and came and tested my water for free the installers were very professional and the sales rep was very professional and friendly I've heard of... Read more

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  • Sep 14, 2014
  • Utility
  • Hilton Head Island, South Carolina
  • Water Bill
  • 453
  • REVIEW RATING 5/5

We have had two incidences where the Culligan equipment has mal- fiunctioned and caused our water bill to double. They seemed unconcerned and told us we must report it right away. The problem was under our house and we only get a water bill every 4 months. So, who knew?. I am going to change companies and the new company has a way of monitoring the water usage daily with a remote. I have more... Read more

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  • Sep 07, 2014
  • Utility
  • Water Softener
  • 400
  • REVIEW RATING 4/5

After buying an expensive whole water filter house system, softener, and reverse-osmosis system from Culligan of Lincoln, I contacted them a year later to contract them to move the water softener over 12" for a remodeling of the laundry room. They sent an incompetent serviceman who cracked the barrel while hauling it outside to "rinse it out." I had to purchase a new water softener. The water... Read more

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  • Aug 05, 2014
  • Utility
  • Careless Water System Service
  • 1
  • 1
  • 255
  • REVIEW RATING 4/5

If your system has an issue on a weekend, forget about getting it taken care of, even if it means that your water purity is compromised. They won't come!! In fact, it will take a week!!! I've had this system for 4 years and they do not come in an emergency. Worst decision for my household was getting involved with Culligan. They only care about the sale, not the service. The technician is nice,... Read more

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  • Jul 23, 2014
  • Utility
  • Gaithersburg, Maryland
  • Filter Change Appointments
  • 158
  • REVIEW RATING 3/5

Filter change appointments have been missed twice in two attempts, despite "confirmed" 2-3 hour windows. I called in to check in the middle of the time window, was confirmed that the representative would arrive prior to the end of the window... and had no representative arrive. I have to reschedule a third time now; it's not only time, but money that is being lost for me in these missed... Read more

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