Culligan International Company Complaints and Reviews

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  • Aug 06
  • Utility
  • Lenexa, Kansas
  • Culligan Water System
  • 27
  • REVIEW RATING 4/5

Purchased a brand new unit which broke down often. Even though it was under warranty, but Culligan would charge me $100's of dollars for labor. When warranty ran out, the O-Ring needed to be replaced, and they charged me $400 to replace it. Four months later the same O-Ring broker, they wanted another $400 to replace. I finally said no, and disposed the Culligan junk! You will be better off with... Read more

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  • Jul 30
  • Utility
  • Englewood, Colorado
  • Culligan Water Softening System
  • 21
  • REVIEW RATING 3/5

Worst company to ever have service. I paid do rent a water softener and when I needed service on it because the water was brown I had to wait a week and bathe, wash my clothes which were ruined, and wash my hair in dirty brown water that who know what is in it. You mean to tell me you can come install your equipment in 2 days, but when it's not working it takes a week to come fix it. Yes, I... Read more

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  • Jul 18
  • Products
  • Manchester, New Hampshire
  • Culligan Water Testing
  • 14
  • REVIEW RATING 4/5

We took a well water sample in to have a comprehensive water test. The firm took our money ($125) knowing that the sample was not taken using their water kit and instruction set. We had no idea until we spoke to experts in the field that this test would be bogus. The firm should have rejected the same from our kitchen faucet and provided the proper test kit and instruction set to allow us to... Read more

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  • Jun 27
  • Utility
  • Traverse City, Michigan
  • Water Softener System
  • 51
  • REVIEW RATING 4/5

I have been with Culligan water for years the last softener I had put in was 2012 suppose to be a new one they took my old one back and put in a new one they said come to find out it was used and I had problems from day one I still paid $29.00 a month for two yrs. and then I had hardship with bills and they came and took it out They would not work with me or give me my old one back they... Read more

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I bought a water system in Ocala Fl and i am still having yellow water and black coming out. Told it would be a couple days before they could get here. Eli is the only nive one in service dept. Add comment

  • May 30
  • Utility
  • Church Point, Louisiana
  • Water Softening System
  • 97
  • REVIEW RATING 3/5

I just developed my new home and water well. Got Culligan of Acadiana to do a well water analysis and quote for equipment. Culligan's water analysis (13ppm Iron and 15 Hardness) requires a $1700 Culligan Iron Filter and a $1000 Culligan softener. I'm not an ***. I took the water analysis to Lowes (the chain store), and it matched the specs for the Whirlpool WHES44 Water Softener for $459. I... Read more

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  • Apr 13
  • Products
  • Tyndall, South Dakota
  • Water Softener
  • 53
  • REVIEW RATING 4/5

The owner of the Yankton South Dakota Culligan franchise sold us a softner over 2 weeks go said et would be installed within a week. Its been over 2 weeks still haven't heard any thing. called after a week and asked about it. Was told he would call tomorrow and set up a timeto install the softner. Well guess what still haven't heard any thing. So called the local office and asked. Woman said he... Read more

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  • Mar 26
  • Utility
  • Jacksonville, Florida
  • Water Softener
  • 105
  • REVIEW RATING 4/5

If you are looking for a company that has there customers best interest in mind than you don't want to go to culligan they don't care about you at all . I have had over 5,000 dollars in softner and iron unit but in my home and have had to *** work on several occasions for them to deliver salt water and they will not give a time frame or call you when they don't show up but if you are not home... Read more

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  • Mar 04
  • Household Services
  • Baltimore, Maryland
  • 1
  • 1
  • 195
  • REVIEW RATING 4/5

Not sure how their water is or their service, but I know I would never have ANYTHING to do with this company based on what I saw today. It's raining here in Maryland, that's after 3 days of ice storms...needless to say that anyone driving should be very careful, let alone racing people at lights, tailgating and cutting people off...like the Culligan truck with the plate cl27327 was doing as it... Read more

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  • Mar 01
  • Products
  • Fairfield, Connecticut
  • Neutralizer Rental
  • 42
  • REVIEW RATING 4/5

Billing dispute contract for neutralizer I was to rent for 3 months and then pay the buyout price. Before the 3 months were up, I called company for buyout price as I could not find my contract. They were pleasant and said they would send me the buyout price in next bill. Instead, they continued to charge me rental. Called a few more times over the next few months. Finally in early... Read more

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