Culligan International CompanyComplaints and Reviews

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    • Poor quality service 6
    • Disrespectful 2
    • Poor products 2

Great company had a water softner installed and the service tech was polite and nice answered any questions i had even got me in touch to a salesman so i could get a water cooler i would highly recommend culligan for softners and bottled water needs Add comment

I paid over $2 K for a chlorine treatment system from Culligan which burnt out my well pump with in 18 months. I had 2 seperate plumbing companies tell me this. $6 K later, Michael and Sons fixed all the damage Culligan products caused. I called to complain to Culligan Corp and all they would tell me is to call the local shop in my area. All I get from the local yokals who installed this garbage is a clerk whom says someone will call you back. Never do business with Culligan. Nothing but a bunch of liars who hide from their shotty products... Read more

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Don't leave your doors unlocked! My husband called to set a date for Culligan and he was informed of an approximate date(s), between one day of the week to another and would call when theu know they're coming. No call received, I'm a stay at home mom, nocall to me or my husband. All doirs licked but one, I'm upstairs, heard nothing, no knock nothing, until I head out of my bedroom and I hear someone in my house. Set the fear of God into me. I just stayed upstairs, thought of calling the police. Looked out to see if there was a car and was... Read more

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DO NOT USE THIS COMPANY. I had an err1 code blinking on a $2500.00 unit. I called Culligan and asked what I should do. They advised they needed to schedule a service call. That was almost a 2 week wait. The guy shows up, tells me "You need to unplug the unit, let it sit for 5 minutes, and plug it back in to reset it. That will be $147.00." I said, "your telling me its costing me $147.00 for you to tell me to unplug the unit and plug it back in to re-set it?" He said "yes, that's the cost of the service call.". THIS IS A DISHONEST RIP OFF... Read more

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My wife and I were contacted by a, Salesman named Regan Paton who asked to meet with us to try a Culligan Water System. He called to confirm the appointment and we even took the morning off from work to meet with him at our home. He did not show up. When we tried calling him, he refused to return our calls. We were very upset considering Culligan of Nokomis Florida did not value our time, nor did Mr. Regan Paton. We are very we are dissspointed and will try another water company. We wish to not be contacted and want to remain anonymous as we... Read more

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Resolved

Culligan International Company - Shoddy plumbing/installation
1 of 3

I had a water filter installed on my main water line, which draws from an underground stream. The canister was installed without the use of any wall brackets in an 'L' configuration--one pipe going into the filter on top and one running out on the bottom, both PVC pipes running perpendicular to the wall. The clearance between the bottom of the canister and the bottom pipe was so small that the canister could not be unscrewed without putting pressure on the bottom PVC joint and torque on the top joint. Needless to say, the joint popped. ... Read more

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Well it's obvious that this company doesn't care about their customers. Waited all day for them to come to pick up their unit that out of a little over a year it might of worked a couple months, and they are still billing us for a service that we haven't been able to use because they never showed up to fix it. Would love to hear back from someone other than the disrespect Jim in New Castle Shuckjenny@gmail.com. P.S. Just got the call they would be hear tomorrow no one can be hear tomorrow hope you can take care of this Read more

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we have had a culligan water softner for over a year now and we have used it maybe a couple months,something is always wrong with it.called and talk to the manager of the New Castle store,said his name was Jim. my family lives busy lives and when someone tells me we will be thereto take care of the problem i have to make arrangments to be hear.the past 6 weeks this has been going on they say sure ill beyhere thenthe day is gone and we get another no show from culligan sorry i still get a little steam when i think of the conversation with... Read more

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We have been getting water from Culligan for the past 6 months. Every single month I have to call and have the driver come, even though the driver is scheduled to come and drop off water he NEVER shows up on his own. I ALWAYS have to call and make sure they remembered us. We have ran out of water every single month and when we tell the driver to leave us more water, he is always SUPER RUDE!! like if he was giving us the water for free. We are a serious company, trying to run a business, the last thing I want to do is have to check up on the... Read more

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Purchased a brand new unit which broke down often. Even though it was under warranty, but Culligan would charge me $100's of dollars for labor. When warranty ran out, the O-Ring needed to be replaced, and they charged me $400 to replace it. Four months later the same O-Ring broker, they wanted another $400 to replace. I finally said no, and disposed the Culligan junk! You will be better off with any other brand than Culligan. I wrote to the owner of their Midwest region who could not care less for the problems I was having. Avoid Culligan, do... Read more

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