Culligan International CompanyComplaints and Reviews

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    • Poor quality service 4
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    • Taking my softener out 1
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To: Culligan Customer Relations 9399 West Higgins Rd., STE 1100 Rosemont, IL 60018 USA August 12, 2015 It has taken me over 6 weeks to write this letter. The reason this took so long, is I have not been able to live in my house since June 16, 2015. We finally moved back in on August 1st. On June 16th my wife and I returned home from a doctor’s visit and discovered our entire 1 story house (approx. 2400sf) was covered in 2 to 3 inches of water.... Read more

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Culligan International Company Technical Support Review from Brussels, Brussels Hoofdstedelijk Gewest
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Merci donc j'en déduit que vous estimez que un produit de votre marque vendu au brico peut casser après 3ans et que le sérieux de votre société vous amène à me dire d'en acheter un autre...  Vous remercie pour votre réponse,  Sergio Pagliarulo  +32 486 60 07 66 -------- Messaggio originale -------- Da: Linda Abraham Data: 24/05/2016 09:44 (GMT+01:00) A: Oggetto: FW: Problème Bonjour   Malheureusement on ne vents... Read more

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Great company had a water softner installed and the service tech was polite and nice answered any questions i had even got me in touch to a salesman so i could get a water cooler i would highly recommend culligan for softners and bottled water needs

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I paid over $2 K for a chlorine treatment system from Culligan which burnt out my well pump with in 18 months. I had 2 seperate plumbing companies tell me this. $6 K later, Michael and Sons fixed all the damage Culligan products caused. I called to complain to Culligan Corp and all they would tell me is to call the local shop in my area. All I get from the local yokals who installed this garbage is a clerk whom says someone will call you back.... Read more

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Don't leave your doors unlocked! My husband called to set a date for Culligan and he was informed of an approximate date(s), between one day of the week to another and would call when theu know they're coming. No call received, I'm a stay at home mom, nocall to me or my husband. All doirs licked but one, I'm upstairs, heard nothing, no knock nothing, until I head out of my bedroom and I hear someone in my house. Set the fear of God into me. I... Read more

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DO NOT USE THIS COMPANY. I had an err1 code blinking on a $2500.00 unit. I called Culligan and asked what I should do. They advised they needed to schedule a service call. That was almost a 2 week wait. The guy shows up, tells me "You need to unplug the unit, let it sit for 5 minutes, and plug it back in to reset it. That will be $147.00." I said, "your telling me its costing me $147.00 for you to tell me to unplug the unit and plug it back in... Read more

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My wife and I were contacted by a, Salesman named Regan Paton who asked to meet with us to try a Culligan Water System. He called to confirm the appointment and we even took the morning off from work to meet with him at our home. He did not show up. When we tried calling him, he refused to return our calls. We were very upset considering Culligan of Nokomis Florida did not value our time, nor did Mr. Regan Paton. We are very we are dissspointed... Read more

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Culligan International Company - Shoddy plumbing/installation
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I had a water filter installed on my main water line, which draws from an underground stream. The canister was installed without the use of any wall brackets in an 'L' configuration--one pipe going into the filter on top and one running out on the bottom, both PVC pipes running perpendicular to the wall. The clearance between the bottom of the canister and the bottom pipe was so small that the canister could not be unscrewed without putting... Read more

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Well it's obvious that this company doesn't care about their customers. Waited all day for them to come to pick up their unit that out of a little over a year it might of worked a couple months, and they are still billing us for a service that we haven't been able to use because they never showed up to fix it. Would love to hear back from someone other than the disrespect Jim in New Castle P.S. Just got... Read more

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we have had a culligan water softner for over a year now and we have used it maybe a couple months,something is always wrong with it.called and talk to the manager of the New Castle store,said his name was Jim. my family lives busy lives and when someone tells me we will be thereto take care of the problem i have to make arrangments to be hear.the past 6 weeks this has been going on they say sure ill beyhere thenthe day is gone and we get... Read more

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