Culligan
Reviews and Complaints
Culligan warranty is a deceptive sham
Culligan offers a 'lifetime' warranty on their softener resin beds but then makes exceptions for what are essentially normal water conditons. I live alone and my usage obviously was much less than average and yet my Culligan resin bed lasted less than 7 years (instead of the 7-9 they claim or the 14-16 of other companies in this area) and according to their interpretation of the warranty it was essentially void the moment I turned on my faucet. They cited in their list of exceptions the presence of chlorine and chloramines which are common treatment chemicals added to municipal water.
I've been quoted prices for resin replacement at $235.00 and between $300.00-350.00. These quotes came from the same Culligan dealer. I'm reluctant to do this with Culligan because I don't want their inferior resin again but I'm finding that other dealers don't want to work on Culligan units.
They use this warranty to get customers in and use it to bolster an inferior product they have no intention of backing. It's a big ripoff and you'd do much better elsewhere.
Oooh, too bad
Beware of Culligan Finance in AL
Culligan Of Scottville MI
Culligan is billing for discontinued service
Culligan water conditioning service
Culligan Water Conditioning has mistreated me
CULLIGAN WATER ALLOWED FELON INTO MY HOME
Culligan Water has hired and allowed a man convicted of child endangerment and felony methamphetamine and marijuana sales(went to prison for it!) into my home. I trusted that they would be someone trustworthy and safe.
I allowed him to come to my home, access to garage and back yard...during after school hours when i was at work and my children were home. Culligan in NO WAY informed local customers or protected our homes and children. When i called to complain and ask that others be at least warned and given the option of asking for someone else...my concerns were blown off. I will never use or trust culligan again.
and i am trying to warn everyone...stay away from culligan, they dont have the cutstomers best interest in mind!!!
Culligan over charged me
Culligan charged me but didn't fix the problem
Culligan Water Systems Corrosion Problem
Credit fraud
These dorks sold me a great water filter in 1988 which I financed. The loan was done through some part of Beneficial Finance (who sold it to AVCO?)and it was supposed to be a great boost to your credit rating at the time.
Unfortunately, these buffoons apparently never reported it to Transunion,Equifax or Experian (one of them was TRW at that time) and so it doesn't show on my FICO. Consequently, instead of my credit info showing that I've had revolving credit since 1988 (when I bought/financed the unit), a much later date for credit establishment shows.
This alone is responsible for a credit rating that is significantly lower than if they had reported it.
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Culligan has exceptions for our water as well. It's interesting to watch them making up exceptions AS they SPEAK.
They have a very poor reputation.
I am furious that we paid for a unit with a lifetime warranty and they won't honor their warranty. Will update this review as we work with them.
I have had culligan for my whole life and am very happy!
i having been waiting for a part for weeks for my drinking system that was leaking..a carbon housing..i need to get some service here as i am getting no where with this.
I told the salesman I wasn't interested in a rental he told me i would own the equipment after 2 years a rent to own I believed him I am so pissed after the 2 years I spent more money then the used equipment is worth and i own 0 never buy from peterborough ontario caligian
Re: Tyler the Culligan Installer.
In Canada, Culligan offers a lifetime warranty on the tanks and resin for all its current models, and a number of older models. Exceptions being mixed bed units (which may not be available in the US), as carbon is a sacrificial media. A warranty is voided if a non-Culligan person (such as the customer, a plumber, a contractor) services or moves the unit.
As for the resin... Culligan does not manufacture it, and hasn't in some time. It purchases it from Lanxess and Sybron.
change the resin yourself it is easy dump the tank out put in about 10 lbs of gravel number 2 and put in your resin next time you have a service tech at your house watch what he does and ask questions softeners are really easy to fix and after you have your new resin in you can use a hose to get the outlet manifold back in the tank with the water pressure
Culligan systems, like most single tank softeners, regenerate with hard water. This shortens the life of resins.
Resin manufactures offer a one-year warranty on their products when sold to national brand dealers like Culligan, Rainsoft and Kinetico.
Twin-tank system regenerate with treated water so they will last longer.
Kinetico offers 10 years on resins and seven if the water is chlorinated. A carbon filter adequate to remove the chemical is needed to protect the resins.
That's what you get with Culligan products that are now made in China. Their large plant in Northbrook, IL, has been closed and demolished. All they have is a small sales and engineering office in Chicago.
Rainsoft's warranty on resis is void is there is any iron in the water coming into the filter. You do not get this info until the unit is installed and you have read the owner's manual.
Rainsoft gives a lifetime guarentee on its resin. The guarentee is only on 'manufadturers defects'. So the resin contains carbon and a formula known only to Rainsoft and Nasa according to the salesman.
I wonder how Rainsoft can guarentee against maunufacturers defect of carbon. Rainsoft and it seem Culligan are complete liars and rip off artists.
AND TO THE GUY WITH THE MK100 WHOS TANK RUPTURED THE MK100 CAME ON A TRIPLE HULL TANK THAT HAS A LIFETIME WARRANTY BUT...THE RESIN IN THE TANK IS NOT UNDER WARRANTY CULLIGAN WILL REPLACE THE TANK FOR FREE BUT YOU HAVE TO BUY THE NEW RESIN FOR IT...BUT BEING THAT ITS A MK 100 MAY NOT WANT TO PUT MONEY INTO IT BUT RATHER BUY A NEW ONE OR LEASE ONE THAT WAY YOU DONT PAY FOR THE MAITNENCE